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RectangleRectangle Support

Contact support

Talk with the Rectangle team when the documentation does not answer the question or something is not working as expected.

Chat

Start a conversation

The chat bubble stays available throughout Rectangle Support. If we are offline, leave a message and the reply will come by email.

Email

Send the details

Email works well when you need more room to explain what happened or include a safe screenshot.

Email Rectangle

Useful context

Help us find the issue

  • What you were trying to do
  • The page where it happened
  • The exact words of any error message
  • Your browser and device

Student privacy

Keep student information out of support messages

Do not include student names, email addresses, school records, or student work. Describe the problem without that information and we will arrange the next step if needed.

Students should ask their teacher for help with Rectangle.